Efficiency First

Stay informed with our live webinar series

Efficiency First’s live webinar series is designed with you in mind, and we have teamed up with the Building Performance Industry to bring you a series of unmissable sessions.

Industry experts deliver practical content through live webinars that take place every two or three weeks, and you can either tune in or make use of the library of over 100 archived webinars.

Each session focusses on a specific issue or topic relevant to you, and you can expect to learn about business strategy, tools, certifications, standards, incentives and technical know-how.

Our webinar series is part of our continuing education program, and as such webinar attendees can claim Building Performance Institute continuing educations units – which you can use to help gain industry certifications for your business.

Access to the webinars are free for members or just $50 per webinar for non-members. Join Efficiency First and save money today. Upcoming webinars are listed below, with details of how you can join.

BPI and EF are collaborating to offer EF members access to all BPI webinars. You can still register for these webinars using the links below. PLEASE NOTE: the times for webinars are now noon Pacific/3:00 PM Eastern, and the registration process has changed slightly. Please follow instructions after clicking the registration links below.

For questions about BPI CEUs or connecting to our webinars using GoToWebinar, please click here.



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The Business of Healthy Homes: Driving Leads, Driving Jobs

Tuesday, May 22nd 3:00PM-4:30PM EDT
Approved for 1.5 BPI CEUs

Healthy homes and indoor air quality are widely viewed as one of the key emerging drivers for whole-house home performance retrofits. Yet, with all the progress that has been made on diagnostics, and penetrating the health care arena, there hasn't been much discussion about the business model around healthy homes. In this webinar by Energy Circle's Founder & CEO Peter Troast, we'll get to the heart of the matter: how do HP contractors identify, market, sell and deliver profitable jobs that solve IAQ issues.

Presented By:

Energy Circle's

  • Peter Troast

Efficiency First Members: Click here to log in to your account and register for free.

Non-Members: Click here to register for a $50 fee.

Stop Callback Costs from Draining Your Checkbook

Tuesday, June 5th 3:00PM-4:30PM EDT
Approved for 1.5 BPI CEUs

The true cost of poor quality is surprisingly high when all the factors are analyzed. Did you know that you can minimize the occurrence of callbacks while at the same time delegating responsibility for all or part of the repair to the employee(s) who screwed up? Holding your employees responsible for their work is vital when it comes to pleasing customers and keeping your costs low.

Questions that will be answered through this webinar include:

1. What does it take to make the job right in the client’s eyes?

2. Are my customer’s expectations too high?

3. What does it really cost to go fix a screw-up?

4. Does your collections policy help or hurt?

5. When the screw-up happens, whose fault is it, really?

Presented By:

TechKnowledge System's

  • Mike Gorman

Efficiency First Members: Click here to log in to your account and register for free.

Non-Members: Click here to register for a $50 fee.

Your Sales Team: Pricing and Compensation

Tuesday, June 19th 3:00PM-4:30PM EDT
Approved for 1.5 BPI CEUs

Description to come.

Presented By:

OmStout Consulting's

  • Mike Rogers

Efficiency First Members: Click here to log in to your account and register for free.

Non-Members: Click here to register for a $50 fee.

10 Attributes of a Quality Company: An Achievement Score Card

Tuesday, July 17th 3:00PM-4:30PM EDT
Approved for 1.5 BPI CEUs

Every company needs a plumb line to evaluate their culture and quality development. In this webinar, we will discuss this disciplined approach to evaluating our progress toward strategic results, as well as reviewing our underlying culture and strategy itself. These 10 attributes lead to a systematic validation of elements and components of a superior company. By incorporating these attributes into our businesses, we create value for our customers and our organizations and will be able to differentiate our company or agency from our competition. If you want to measure your progression and have a roadmap for developing a great place to work, this is the webinar for you.

What you'll learn during this webinar:

1. How to evaluate our progress

2. Areas that may need improvement

3. How these attributes contribute to a great place to work

Presented By:

Advanced Energy's

  • John Tooley

Efficiency First Members: Click here to log in to your account and register for free.

Non-Members: Click here to register for a $50 fee.

Strategic Customer Care: The Front Line = Your Bottom Line

Tuesday, July 24th 3:00PM-4:30PM EDT
Approved for 1.5 BPI CEUs

Is there a greater challenge than working on the front lines of an organization and dealing one on one with customers daily? Much hinges on this critical role - from building strong customer relationships, to uncovering their ongoing needs, establishing loyalty, and even continued sales growth.

In this session, we'll take a close look at what customers really want, and then examine what we can do to meet and exceed those expectations. We'll also explore what makes up a customer focused culture, and how that impacts what each person does in their every day roles and responsibilities.

Presented By:

Sandler Training's

Laura Valentine

Efficiency First Members: Click here to log in to your account and register for free.

Non-Members: Click here to register for a $50 fee.