Continuing Education Units (CEUs)

Webinar Policies & Procedures for BPI CEUs

The GoToWebinar Attendee Report will be the official record for awarding BPI CEUs. Credit is awarded only to fully credentialed BPI Certified Professionals. Attendees must be individually logged-into the webinar through GoToWebinar to receive BPI CEUs. Credit will not be awarded for attendance by telephone alone. At the end of the webinar, the Attendee Report is submitted to BPI by the webinar host, and BPI will award CEU’s based on the amount of time in session and interest rating. Credit is calculated using an arithmetic mean of the time in attendance and interest rating as compared to 100% attendance for the scheduled time and 100 Interest Rating. Attendees must be logged in for any portion of the credit to be awarded. Credit will not be awarded for later viewings. Credit is calculated and awarded by BPI and BPI’s determination is final.

Interest Rating

The Interest Rating is a statistic that allows organizers to benchmark and qualify attendee interest in a Webinar. Interest Ratings are computed from a proprietary algorithm that evaluates each Webinar attendee's interactions on a scale of 1 to 100 (100 being best). Factors that contribute to the Interest Rating include, but are not limited to: attendance length, attentiveness during the session (i.e., not switching windows, checking email, etc.), number of questions asked and an attendee's successful completion of polls, surveys and registration. Anyone registering and listening AFTER the event will NOT receive credit.

CEU Processing

Please allow 6-8 weeks for your CEUs to be processed by BPI. However, if you are up for recertification and need your CEU’s much sooner, please contact BPI at, and BPI will work to expedite the processing of your CEUs.

All questions related to BPI CEUs should be directed to